Virtual Campus

Employability Skills is designed to help you develop the essential skills, knowledge and behaviours that employers look for in today's workplace. Throughout the course, you will build confidence, improve your communication skills and learn how to present yourself professionally when applying for jobs and training opportunities.

You'll explore:

• Workplace communication and teamwork
• Problem-solving and creative thinking
• Personal development and target setting
• Motivation and professional mindset
• Working effectively with colleagues
• Using social media professionally
• CV writing and job application skills
• Interview preparation and job search techniques
• ICT and workplace technology skills

This qualification is ideal for those entering employment, returning to work, changing careers or looking to progress into further training and education.

Cost: £300

Enrol on our portal here.

We'll email you access to the course material within two working days, and we'll assign a member of our experienced team to support you and assess your work.

On successful completion of the course, your certificate will be issued to you.

If you have any further queries, you can call 648200 or email adultlearning@ucm.ac.im

Excellent customer service is at the heart of every successful organisation. Whether you're working in retail, hospitality, healthcare, administration, leisure or the public sector, strong customer service skills are essential for building customer satisfaction and loyalty.

This nationally recognised Level 2 qualification will help you develop the knowledge and skills needed to deliver outstanding customer service and create positive customer experiences.

You'll learn about:

• Customer expectations and customer satisfaction
• Effective communication and interpersonal skills
• Managing complaints and resolving challenging situations
• Building customer loyalty and positive relationships
• Understanding organisational structures and business environments
• Data protection, equality and consumer legislation
• Team working and professional workplace relationships
• Brand reputation and customer service excellence

Ideal for anyone working with customers, looking to improve their employability, or seeking a recognised qualification to support career progression.

Cost: £450

Enrol on our portal here.

We'll email you access to the course material within two working days, and we'll assign a member of our experienced team to support you and assess your work.

On successful completion of the course, your certificate will be issued to you.

If you have any further queries, you can call 648200 or email adultlearning@ucm.ac.im

In today's digital world, businesses need skilled professionals who can create engaging content, build online audiences and drive growth through effective digital marketing.

This nationally recognised Level 2 qualification provides a practical introduction to digital promotion, covering social media, search engine optimisation (SEO), digital content creation and online reputation management.

During the course, you will learn how to:

• Develop effective digital marketing campaigns
• Use social media to engage target audiences
• Improve website visibility through SEO
• Create compelling digital promotional content
• Measure the success of marketing activities using analytics
• Understand data protection and digital marketing legislation
• Manage and protect a business's online reputation

Whether you are looking to start a career in marketing, support a business with its online presence, or develop valuable digital skills, this course will give you the knowledge and confidence to succeed.

No previous marketing experience is required.

Cost: £450

Enrol on our portal here.

We'll email you access to the course material within two working days, and we'll assign a member of our experienced team to support you and assess your work.

On successful completion of the course, your certificate will be issued to you.

If you have any further queries, you can call 648200 or email adultlearning@ucm.ac.im

Cyber security is one of the fastest-growing sectors in the world, with organisations increasingly looking for people who understand how to protect systems, data and networks from cyber threats.

This nationally recognised Level 2 qualification will introduce you to the fundamentals of cyber security, including cyber crime, ethical hacking, data protection, online threats, malware, social engineering and security best practice.

Throughout the course, you will develop an understanding of:

• Common cyber threats and how they affect individuals and organisations
• Cyber security legislation and ethical responsibilities
• Data protection and encryption techniques
• Network security and system vulnerabilities
• Cyber security careers and industry roles
• Methods used to maintain and improve cyber security

Whether you're looking to start a career in IT, enhance your digital skills, or progress into further study, this course provides an excellent foundation in one of today's most in-demand industries.

No previous cyber security experience required.

Cost: £450

Enrol on our portal here.

We'll email you access to the course material within two working days, and we'll assign a member of our experienced team to support you and assess your work.

On successful completion of the course, your certificate will be issued to you.

If you have any further queries, you can call 648200 or email adultlearning@ucm.ac.im

Take your career to the next level with the NCFE Level 3 Diploma in Management Skills and Knowledge: an accredited online qualification built for professionals ready to step into or strengthen a leadership role.

The objectives of this qualification are to help learners to:

1. Focus on the study of management within different occupational areas
2. Demonstrate the skills, knowledge and behaviours they will need to operate as a successful team leader or supervisor
3. Develop skills and knowledge in a range of areas relevant to their role, such as leading and managing people, building relationships and communication, operational and project management, finance and personal effectiveness.

The course is broken into 9 modules:

• Unit 1: Leading People
• Unit 2: Communication
• Unit 3: Managing People
• Unit 4: Building Relationships
• Unit 5: Operational Management
• Unit 6: Project Management
• Unit 7: Managing Finance
• Unit 8: Self-Awareness and Continuous Development
• Unit 9: Decision Making

This NCFE Level 3 Diploma in Management Skills and Knowledge can help with professional development and could lead to careers specialising in Leadership and Operations Management.

Cost: £500

Enrol on our portal here.

We'll email you access to the course material within two working days, and we'll assign a member of our experienced team to support you and assess your work.

On successful completion of the course, your certificate will be issued to you.

If you have any further queries, you can call 648200 or email adultlearning@ucm.ac.im

About this course: 

This course provides an easy format including drag and drop quizzes, exercises, real-world examples, and interactive activities. Prefer learning through videos? No problem. We've got you covered with 20 short videos and step-by-step guides that are clear and easy to follow.
This course is a great resource for teens, seniors, parents/guardian, educators, and anyone new to technology looking to build digital skills.

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

This data analytics essentials course teaches you the fundamental tools of a data analyst. You will learn to transform, organize, and visualize data with spreadsheet tools such as Excel. You will also learn how to query data from a relational database using SQL and how to improve your data presentations using powerful business intelligence tools like Tableau. By the end of the course, you will have an analytics portfolio complete with an analysis of the popular movies dataset, showcasing your skills in Excel, SQL and Tableau.

Skills You Will Learn:

• SQL
• Data Visualisation
• Tableau
• Dashboard
• Data Analysis
• Data Storytelling
• Excel

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

You'll begin with the basics, learning how to use computers and mobile devices, including features, hardware, operating systems, and software. You'll learn how to download and update apps, connect to the internet via Wi-Fi, cellular data, or Bluetooth, and improve your device performance by managing storage, memory, and clearing the cache. You'll also learn to move, copy, delete, and restore files on Windows, Android, and using the cloud. Additionally, you'll grasp trackpad and mouse functions and gestures, such as left, right, and double-click, two-finger tap, swipe from the edge, and pinch to zoom. Through interactive practice activities, videos, and how-to guides, you'll gain the skills to use technology with confidence and boost your digital skills.

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

This introductory course takes you inside the world of cybersecurity. You will learn cybersecurity basics to protect your personal digital life and gain insights into the biggest security challenges companies, governments, and educational institutions face today. Cybersecurity professionals who can protect and defend an organisation’s network are in high demand.

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

This course covers entrepreneurship fundamentals, including the entrepreneurial perspective, identifying opportunities, and crafting your entrepreneurial story. Offering a solid foundation for anyone interested in developing entrepreneurial skills.

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

You'll begin by exploring the fundamentals of digital content creation, learning how to work with various types of audio, image, text, and video, and understanding their formats. As you progress, You'll create, edit, and manage digital documents, gaining skills in text editing, formatting and layout design. You'll also develop a strong grasp of email etiquette, learning when and how to use CC, BCC, and Reply All, while maintaining clarity, conciseness, and proper tone in your communications. Then, deep dive into digital collaboration using popular video conferencing and project management tools like Webex, Discord, Asana, Trello, and digital whiteboards.

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

The Internet of Things (IoT) is a fast-growing area of technology, with new companies, products, and job opportunities springing up all over the world. Discover how IoT, along with emerging technologies such as data analytics and artificial intelligence and cybersecurity, are digitally transforming industries and expanding career opportunities. Invest in learning IoT skills and you can transform any business in any industry, from manufacturing to environmental conservation. Today over 26 billion people, systems, and physical objects are connected and share data seamlessly over the Internet – and it’s rapidly changing our world. Learn the IoT skills you will need to land a well-paying job in this exciting field.

Skills You Will Learn:

• Internet Of Things
• IoT
• Digital Transformation

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

This course covers the foundation of networking and network devices, media, and protocols. You will observe data flowing through a network and configure devices to connect to networks. Finally, you will learn how to use different network applications and protocols to accomplish networking tasks. The knowledge and skills you gain can give you a starting point to find a rewarding career in tech.

Skills you Will Learn:

• Network Media
• Application Layer Services
• Network Types
• IPv4 Addresses
• Wireless Access
• Protocols Standard

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

This course covers the essentials of network devices and how to configure them. Learn the characteristics and benefits of Cloud and Virtualization technologies. Explore how to provide Internet Protocol (IP) addresses to devices both manually and automatically. Using this knowledge, you will calculate an IP addressing scheme, configure Cisco devices to create a small network, and test for connectivity issues.

Skills You Will Learn:

• ARP
• Cisco IOS
• IPv4 Subnetting
• DHCP
• Hierarchical Network Design
• Cisco Devices
• Ethernet Operates
• Network Layer Protocols
• DNS
• Binary Systems
• Transport Layer Protocols
• Virtualisation
• Cloud Services

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

In this course, you will learn the basics of network and user support, which are essential for a successful career in this field. You'll start with learning how to support endpoints, networks, and users by diagnosing problems and documenting them. Then, you'll move on to working as a part of a help desk team and troubleshooting networks and endpoints. Finally, you'll learn how to remotely support users and access networks. This course will give you the knowledge and skills you need to be successful in IT.

Skills You Will Learn:

• Documentation
• Support
• User support
• Endpoint Devices
• Help Desk
• Network Troubleshooting

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

This introductory course takes you inside the world of data science. You will learn the basics of data science, data analytics, and data engineering to understand how machine learning is shaping the future of business, healthcare, education, and more. Data science professionals who can provide actionable insights for data-driven decisions are in high demand all over the world.

Skills You Will Learn:

• Data Collection
• Data Analysis
• Data Validation

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

Gain the intermediate knowledge you will use in the workplace as a Junior Cybersecurity Analyst. This course covers ways to monitor your network and how to evaluate security alerts. Delve into the tools and techniques used to protect a network, including access control, firewalls, cloud security, and cryptography. These monitoring and defense tools, along with others, work together to create a layered defense-in-depth cybersecurity strategy. The knowledge and skills that you learn will help you defend networks against many types of attacks and quickly react to any exploits that may occur.

Skills You Will Learn:

• System and Network Defense
• Integrity and Authenticity
• Network Logs
• Access Controls
• Evaluating Alerts
• Physical Security
• Security Policies/Regulations/Standards
• Application Security
• Network Hardening
• Defense-in-Depth

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

In this course, you will learn how to assess the network, operating systems, and endpoints for vulnerabilities, and how to secure the network. You will also gain skills to maintain the integrity, confidentiality, and availability in your network and your data.

Skills You Will Learn:

• Securing WLANs
• Antimalware Protection
• Defending Systems and Devices
• Linux Basics
• Windows Security
• Mitigating Common Network Attacks
• Application Security
• Network Security Infrastructure
• System and Endpoint Protection
• IP/TCP/UDP Vulnerabilities
• Host-based Intrusion Prevention
• Common Cyber Threats,
• Wireless and Mobile Device Attacks

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

Develop advanced knowledge that you will use in the workplace as a Junior Cybersecurity Analyst. This course explores governance in cybersecurity and threat management. Learn to develop policies and ensure your organization complies with ethics standards and legal and regulatory frameworks. You will also gain skills for managing threats, such as how to assess a network for vulnerabilities, manage risks, and respond to security incidents.

Skills You Will Learn:

• Governance
• Disaster Recovery
• The Diamond Model Of Intrusion Analysis
• Network And Server Profiling
• Incident Response
• Penetration Testing
• The Cyber Kill Chain
• Threat Intelligence Services
• Security Assessments
• Common Vulnerability Scoring System (CVSS)
• Risk Assessment
• Risk Management
• Evidence Handling & Attack Attribution
• Security Controls
• Secure Device Management

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

This Networking Essentials course prepares you for the entry-level Cisco Certified Support Technician (CCST) Network certification and entry-level roles such as Network Support Technician, Entry-level Help Desk Technician, or IT Support Specialist.

You will learn:

• How networks operate including the devices, media, and protocols that enable network communication
• Develop key skills so you can perform basic troubleshooting, using effective methodologies and help desk best practices.

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

This course explores key concepts for Internet Protocol (IP) addressing and basic network troubleshooting. Learn about the physical, data link, and network layers and how they work together to provide end-to-end connectivity. Understand how IP addresses are calculated and assigned. Then practice your troubleshooting skills to keep a network up and running.

Skills You Will Learn:

• Cisco Routers
• IPv6 Addressing
• Network Troubleshooting
• Cisco Switches
• Troubleshooting
• Copper and Fiber cabling

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

This course is designed to prepare you with an Ethical Hacker skillset and give you a solid understanding of offensive security. You will become proficient in the art of scoping, executing, and reporting on vulnerability assessments, while recommending mitigation strategies. Follow an engaging gamified narrative throughout the course and get lots of practice with hands-on labs inspired by real-world scenarios.

Skills You Will Learn:

• Exploiting Networks
• Ethical Hacking
• Pentesting Tools
• Reporting
• Vulnerability Assessment
• Exploiting Applications
• Vulnerability Scanning
• IoT Security
• Penetration Testing
• Social Engineering

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

Enterprise Networking, Security, and Automation is the third and final course in this three-course series. This course will give you the knowledge needed to thrive as a network administrator or engineer. This course covers the architectures and considerations involved in designing, securing, operating, and troubleshooting enterprise networks. You will also explore wide area network (WAN) technologies, quality of service (QoS) mechanisms, and software-defined networking (SDN) concepts.

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

CCNA: Switching, Routing, and Wireless Essentials is the second course in this series. This course covers topics in switching and routing and delves into wireless local area networks (WLANs) and security concepts. After completing this course, you'll understand network operations and be capable of performing network configuration, troubleshooting, and mitigation of LAN security threats.

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

In this course, you will sharpen your software development skills, including Python coding, GIT, and common data formats (XML, JSON, and YAML). You will gain a comprehensive understanding of infrastructure automation using code, Ansible, Cisco DevNet, DevOps methodology, and microservices. Plus, you’ll learn the ins and outs of APIs, application deployment, and security.

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

In this course, gear up for the Cisco Certified Cybersecurity Associate Certification and equip yourself with the essential skills needed for coveted SOC Analyst job roles across all industries.

You will learn how SOC teams detect and respond to security incidents. You will also explore the intricacies of security concepts, monitoring, host-based analysis, network intrusion analysis, and security policy procedures. This course seamlessly aligns with the National Initiative for Cybersecurity Education (NICE) Cybersecurity Workforce framework to support consistent language for cybersecurity education, training, and workforce development.

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available:

About this course: 

Introduction to Networks, the first course in the series. From understanding network architectures and protocols to mastering IP addressing and Ethernet fundamentals, you'll develop foundational knowledge and build your networking basics. This course also includes interactive labs and real-world scenarios to help you gain practical experience in building local area networks (LANs), implementing network security measures, and configuring routers and switches.

This course in an online course, and all of our Cisco courses come with in person support from expert instructors each week.

• When: Wednesdays, 6pm – 8pm during term time
• What: Drop-in sessions for Q&A, lab troubleshooting, concept review, and career guidance. Get the support you need, exactly when you need it.

Other Cisco courses available: