Student voice

We really want to know what our students think about life at UCM and whether there is anything further we can do to improve your student experience. There are a number of ways you can let us know about any ideas or issues you may have:

  1. StARs -  Student Academic Representatives - Anyone can be a higher education student representative (rep.) and each course will democratically elect a rep early in the academic year.  StARS represent their group’s views at student/staff liaison meetings.

Why be a StAR?

    • Stand out from the crowd - you will gain key employability skills such as: leadership, organization, communication and teamwork.
    • Make a difference - you can make a positive difference for current and future students not only on your course but across UCM.
    • Bring about change - if there is a burning issue related to your course (academic or non-academic) you can set-up and run campaigns to raise awareness and bring about change.
    • Be in the know – you will learn how UCM and Student Association work to achieve students’ best interest.

What do StARs do? 

    • Seek - the views of students on your course (academic and non-academic)
    • Attend - student/staff liaison meetings and termly meetings and UCM Student Council Meetings
    • Feedback - to your peers about issues that have been raised and the outcome.
    • In addition to being a StAR or giving your feedback to your StAR, you can contribute your ideas and feedback about studying at UCM in other ways:
    • Feedback Forms - suggestions, complaints and compliments can be made on student feedback forms and considered by the Principal and the Senior Management Team. Forms and suggestion boxes are available on each campus. At Homefield Road Campus, there are located near the reception and in the library. Each term you will be asked to complete a questionnaire asking for your opinions about your modules, tutors, course and UCM facilities.
  1. Chester Students’ Union (CSU) - The CSU is an independent charitable organization, which aims to ensure that students are supported and that student views and opinions are voiced at all University meetings.

The CSU compliments the support given by UCM Student Association and Student Services and you can join it when you enrol with the University of Chester.

The CSU is a place where you can go for professional, independent and confidential support, information and guidance on any issues you may face with. This includes issues relating to health awareness, welfare and academic matters, including advice on academic appeals and cases of academic malpractice.  Students can email the team at any time on

You can access a range of discounts, offers and competitions by purchasing an NUS Extra discount card. It allows holders to save up to £1,000 on purchases from major retailers such as ASOS, Topshop, Pizza Hut and Boohoo across the UK and rest of the world and is available here (add hyperlink )