Level 2 Technical Certificate in Business Administration
What is the Course About?
Department: Business Administration
Faculty: Digital Enterprise
This qualification enables you to develop your skills and behaviours that will give you the best opportunity to be successful when applying for work. You will develop transferable technical and practical skills in communication, decision making, self-management and development, problem solving and managing information.
This course is designed for those who wish to gain employment in business administration. Previous students have gained employment as junior secretaries, customer service assistants or receptionists.
What subjects will I study?
BTEC Level 2 Technical Certificate comprises 4 mandatory Units:
Unit 1 Understanding Administrative Services
Unit 2 Providing Administrative Services
Unit 3 Using Business Technology to Process and Communicate Information
Unit 4 Planning, Organising and Supporting Business Events
Will I need a DBS check for this course?
How can I find out more about the course?
If you apply for this course, you will be invited to an Information Sharing Appointment (ISA) when you will be given more detailed information about the course and when you’ll be able to ask any questions you may have.
Will I need any specialist uniform and/or kit?
When will I get a timetable?
Upon receiving an unconditional offer, timetables will be provided during induction week in September.
A quick guide to course fees
What happens once I have applied?
We will send you an email to let you know we have received your application. If you are new to the course area you have applied for, you will be invited to an Information Sharing Appointment (ISA) along with all other applicants to the course.
Please note: applicants are invited to ISAs depending on the date the application was received (there is limited capacity for each ISA so you may not be invited to the same one as other applicants who have applied for the same course). You will receive your invitation via email, to the email address you used when setting up your UCM Learner Portal.
Sometimes we get a high volume of applications for particular courses. If your first choice course is popular, we’ll let you know and ask if you would like us to process your second choice course as well. This doesn’t mean you won’t be considered for your first choice it just provides you with a back-up plan.
If you are an international/UK applicant someone from UCM will contact you remotely. It is essential that you have uploaded copies of your results/ certificates and relevant translations of grades/ certificates. Please note, if you are an international applicant and your application is received later than the end of May (i.e. three months before the start of the academic year) we will not be able to process it as the immigration processes would exceed the timescale required to start in September.
What do I need to know about Information Sharing Appointments (ISAs)?
Do I have to attend an ISA?
If you are invited to an ISA, you must attend!
What happens if I can’t attend the ISA I’m invited to?
Please let us know and we will make sure you are invited to an ISA on a different date.
What happens is I don’t attend an ISA?
If you fail to attend two ISAs without letting us know why, we will assume you don’t want us to continue with your application.
How long will the ISA take?
The ISA will start at 4:30 p.m…
(If parents/carers bring you to the ISA, they can wait in the College’s refectory; there are vending machines available.)
What can I expect at the ISA?
One to one discussion to meet the course tutor and complete question and answers
What should I wear?
Casual clothing but office attire will be required for work experience.
What will I need to bring?
All resources will be provided but you could bring record of achievement
Who do I contact if I have mobility or additional educational needs that I would like to discuss before to the ISA?
Please email firstname.lastname@example.org
What happens once I’ve attended an ISA?
We will contact you within 5 working days of the ISA to either:
o make you an unconditional offer (i.e. a definite place on the course);
o make you a conditional offer (i.e. a place on the course IF you get the results required in the summer exams);
o suggest you apply for another course because the one you have applied for is not suitable for you (if this is the case it is likely we will have discussed this with you during the ISA).
What happens if I get an unconditional offer?
You will be invited in to enrol, which is when you are given your student card. This may happen in the summer, if not you will be enrolled at the start of your course.
What happens if I get a conditional offer?
If you have applied for an FE course, you will need to upload your results to your UCM Learner Portal, once you get them (e.g. GCSE, BTEC). We will then check to see you have got what is needed for the course and, if you have, we will convert your offer to unconditional, which means you definitely have a place on the course. You will be enrolled at the start of your course (that’s when you get your student card).
If you are unlucky and don’t get what you need for the course you applied for, you will be invited in to find out what else is available to you at UCM.
What are my progression and career options?
Employment or further UCM courses.
How will I be assessed?
BTEC Level 2 Technical Certificate is assessed through an exam and internally assessed assessments.
At least 4 GCSE’s grade A to D and a successful college interview.